The key problem was mostly the standardized classic document management system we had to use.
It was not designed for modern media review. Therefore the system was inflexible, had a lack of transparency and it required a substantial need of training, and that led to long ongoing review project turnarounds.
Our main goal was to improve our user experience, the project turnaround time and to have more transparency over ongoing review documents.
Another important goal was to reduce long email threads, revision loops and the possibility to work more interactively and collaboratively.
As content management gets more complex, Filestage already understood what kind of data formats were important for the future of content creation.
Those formats are for example video, audio and even websites. Another aspect was that other tools were inflexible and could not be customized for specific customer needs.
Since we have managed our review processes with Filestage, our review turnaround time has significantly improved.
As Filestage offers many file formats we can easily review all kinds of content formats without any issues. It is easy to create precise annotations within the documents.
Our key metrics to measure the success are: more transparency, a notably faster review time of our documents, less support and training necessary.
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"The exchange has gotten much faster and more precise, so we’re able to quickly boil our projects down to their common denominators."Read story
"With Filestage, we now have all feedback collected in one single place and directly linked to the videos."Read story
"Without Filestage, our approval processes with our largest clients would be impossibly complicated."Read story