Making your clients happy is your most important job as an agency. That means you have to actively manage and meet their expectations to build a sustainable relationship. That way, you’ll be able to retain them for a long time. But how to manage and meet client expectations and even exceed them? We’ve asked 13 smart agency experts that exactly know how to answer this question.
2017 is almost over now and 2018 is just around the corner. For ad agencies in particular, that means to look for new key dates and to plan their schedule accordingly. Luckily, we have something special for you: an agency calendar with all the international events, awards and submission deadlines for 2018!