People have concrete demands and expectations about products. Hence, product developers and project managers are facing the challenge of defining and refining the characteristics of new and existing products according to my expectations (and to the expectations of other potential customers). Often, they use the so-called House of Quality (and a related House of Quality template) to overcome this challenge.
A workplace should overflow with creativity. In most companies, the creative mindset is missing. Creativity comes to you at times and in places that you wouldn’t expect. You cannot force creativity to happen, but you can develop a creative workplace. And this workplace will inspire a creative mindset. In the end, you’ll have a more creative workflow between your employees and managers.