Manage marketing assets in a private, safe, and centralized platform

When you share files and feedback by email, you lose control over who sees what. Filestage changes that with one secure space to manage approvals.

Trusted by professionals from top brands and agencies

Compliance and certifications

Filestage keeps your data private and safe by following strict international regulations.

SOC 2 certified

We hold SOC 2 Type II certification, confirmed through an independent audit of our security controls over time. This certification reflects our ongoing commitment to safeguarding your data by upholding industry-leading security practices.

Data infrastructure and encyrption

Our standard SLA offers a monthly uptime rate of 99.1%, while our Enterprise SLA uptime rate is 99.9%.

Cloud infrastructure

Our platform is hosted on AWS EU data centers. This offers unparalleled reliability, scalability, and compliance with industry best practices. With AWS’s secure and resilient cloud environment, your data is protected and accessible when you need it.

Data-in-transit

Benefit from the latest advancements in secure data transmission, TLS 1.2 and 1.3. This lets you enjoy faster and more reliable connections, while ensuring that data sent to our servers is safeguarded against eavesdropping and tampering.

Data-at-rest

Enjoy peace of mind knowing we shield your sensitive information with one of the industry’s most robust encryption standards, AES 256. This ensures that data stored on our servers remains private and secure.

Pen tested

Rest easy knowing our platform undergoes annual penetration testing to identify and address vulnerabilities. This proactive approach allows us to consistently protect your data against emerging threats and security risks.

Enjoy a secure onboarding and sign on experience

Set a secure password in line with security best practices

Passwords are a minimum of eight characters and are encrypted to protect your users’ data.

Sign up and log in securely with OAuth or federated SSO

Authenticate team members faster with Google SSO, SAML, OpenID Connect, and more.

Control who sees your content by limiting access to reviewers

Choose exactly who you want to see your content

Only the reviewers you invite by email will be able to see and review your files.

Stop stakeholders from sharing review links with teammates

New reviewers will have to request access before they can see your content.

Customize access rights for team members and reviewers

Keep sensitive files secure with custom roles and permissions

Use role names that make sense for your organization, then assign them to team members to control their access.

Restrict actions based on your files’ review statuses

Pause comments between review rounds or prevent downloads until files have been approved.

Protect your content with passwords and email verification

Make reviews extra secure by verifying users and approvals

Give reviewers the option to “Approve and sign” content in line with FDA 21, CFR Part 11, and EU Annex 11 regulations.

Anonymize reviewers to protect stakeholders’ identities

Make content reviews transparent and collaborative without revealing stakeholder’s personal data.

Keep a record of your review process for easy auditing and optimization

Make it easy to go back and check who approved a file

Every review action is logged in your audit trail, giving you a complete, exportable record of human and AI involvement in content approval.

Get a log of your organization’s Filestage activity

Reach out to our customer success team for your log, or use our public API to access this data at any time.

Part of your AI content compliance stack

Under the EU AI Act, certain types of AI-generated content must be labeled, unless it’s been through genuine human review. With Filestage, every review and approval is captured automatically as part of your System of Evidence.

And verified approval ties every sign-off to a real, authenticated person so you have documented proof that your AI content was reviewed if a regulator asks.

FAQ

Where is Filestage hosted, and where will my data be stored?

Our platform and your data are hosted in two availability zones (i.e. data centers) in Frankfurt, Germany. In addition, we temporarily deliver uploaded media files worldwide via a content delivery network (CDN) for optimal performance.

How do you manage vulnerabilities and their patches?

We maintain a Patch and Vulnerability Management Policy. This is supported by a procedure for performing periodic vulnerability scans and penetration tests, and prioritizing vulnerability remediation based on risk levels.

How do you manage changes to your platform?

We maintain a Secure Change Management and Development Policy and Secure Software Development Life Cycle. This makes sure that changes are requested, authorized, reviewed, and approved before deployment to production. During review, we assess privacy and security controls against industry best practices such as OWASP Top 10.

How do you manage business continuity and disaster recovery?

We maintain a Business Continuity and Disaster Recovery Policy supported by a procedure for regaining uptime and recovering data from our backups.

How do you manage incidents?

We maintain an Information Privacy and Security Incident and Breach Management Policy. This is supported by a procedure for detecting and reporting incidents, assessing incidents and deciding on a course of action, responding to and recovering from the incident (i.e. implementing the decided course of action), notifying affected parties, learning from the incident, and maintaining evidence of the incident, actions taken, and lessons learned.

Does Filestage offer a Data Processing Agreement (DPA)?

We’ve incorporated our DPA into our Master Services Agreement (MSA), so you don’t have to sign it separately. But if this is a requirement from your organization, our Sales team will help.

Does Filestage make use of third parties (i.e. sub-processors)?

At Filestage, we embrace remote working. This means we’re a fully-remote and globally-distributed team that leverages third-party cloud services providers (CSPs) for our products (i.e. hosting and delivering our application, app.filestage.io). We understand that using third-party CSPs carries an element of risk. That’s why we have a robust third-party privacy and security risk management program. As part of our program, we assess each subprocessor’s privacy and security practices before using their services. This assessment includes reviewing their information security management systems and data processing agreements (DPAs). We prefer sub-processors who are GDPR-compliant and certified against industry best practice standards such as ISO 27001. In addition, and where required, we enter into DPAs with each sub-processor.

Is Filestage an EU AI Act compliance platform?

Filestage isn’t a legal compliance tool, but it is built to support your obligations under the EU AI Act. Every review and approval is captured as part of your System of Evidence, giving your team the same AI content audit trail and verified, identity-linked approval for every type of content.